FAQs

Find the answers to common questions

Unfortunately, we cannot extend credit to you if you are under administration or debt review.

You are allowed to cancel your loan in writing within three days of signature subject to our acceptance of that cancellation.

We are here to help you. If you find that your instalment is too much for you or you run into a difficult time financially, please contact us. We are always open to extending your term and lowering your instalment.

In general, the nature of dentistry does not allow for work to be guaranteed. Nevertheless, our associated dentists are committed to their patients and will take all reasonable steps to ensure that they are well cared for and happy.

Please contact your dentist who is obligated to take all reasonable steps to help you. Please note that Dentifin does not get involved in the clinical aspects of your relationship with your dentist.

If you feel that your dentist has not lived up to the Dentifin Code of Conduct, please reach out to us so that we can investigate and resolve whatever issue you may have.

You can reach us via WhatsApp at 068 617 4487 or email us on info@dentifin.co.za

All deposits can be made into the below bank account:

Dentifin (PTY) LTD
FNB
250655
63221942724

Please use your Dentifin Reference number as the reference

You can also pay us via Payshap at Dentifin@FNB