Dentist's
Code of
Conduct
Find out what our values mean in practice
We take ethical eyecare very seriously.
All of our dentists have committed to the following code of conduct to ensure that you are always treated fairly.
The Associate Dentist shall:
- Put the best interests of the patient ahead of all other considerations.
- Answer all patients’ questions and queries fully and honestly.
- Sincerely endeavour to meet the patient’s needs in the most cost-effective way possible.
- Ensure that the patient is placed in a position to make informed decisions.
- Address all complaints sympathetically and take all reasonable steps to resolve such complaints to the patient’s satisfaction.
- Never supply any product or service that the patient does not reasonably need or meet a patient need with a more expensive product or service where there are more cost effective alternatives available.
- Never misrepresent any product or service to the patient.
- Never advance cash to any person in lieu of a Dentifin loan.
- Never accept any payment from any person on behalf of Dentifin.
This code of conduct may be updated from time to time in Dentifin’s sole discretion.
If you feel that your dentist has not lived up to this code of conduct, please contact us and
let us know about it.
